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What happened to the uploaded images?

Feature Request

I just recently subscribed to this online App. Uploaded 988 drone shots. after completing the upload, I don’t know what happened. After examining several of the uploaded photos, i must have clicked somewhere but I was returned to the original screen. I am sure I have not deleted those images since there was no prompt. I did not even clicked the X on the window that showed all the photos uploaded. The 2nd screenshot here showed the uploaded photos. The 1st screenshot was the interface before I uploaded and then I was returned to the same screen after the successful upload and examining a few photos.

Can anyone tell tell me what happened and where are the uploaded photos?

Posted by Charlie Gregorio ·
1 comment

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Comments1

  • Aholo3d

    Team•

    Jun 17

    Hi,

    Thanks for supporting Aholo Pro!

    That does sound a bit strange. Just wanted to check—have you tried uploading again since then? And if so, does the same issue keep happening?

    If it's reproducible, I'd be more than happy to ask our tech team to take a closer look. We'd love to figure out what happened.

    One other thing (and this may or may not be related to your case): we've previously seen a few users accidentally click the Delete button after the upload finished. I'm attaching a screenshot below just in case, since it's easy to miss.

    If the issue persists, feel free to let me know:

    • approximately when this happened

    We'll do our best to investigate it for you.

    Best,
    Aholo Team